​What is a dehydrated skin? ​What are its causes?

Dehydrated skin is skin that lacks water: it is not a skin type but a temporary condition that can affect anyone, even those with oily skin. It manifests as tightness, a dull complexion, fine lines caused by dehydration, and uneven texture, sometimes accompanied by excess sebum as a reaction.​
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There are many causes: external aggressions (cold, sun, pollution, air conditioning), unsuitable skincare products (cleansers that are too harsh, lack of hydration) or lifestyle factors (fatigue, stress, smoking, alcohol, lack of water). In short, dehydrated skin is “thirsty” skin that needs regular hydration and a routine that helps it retain moisture.

Can it be used as a day and night cream?​

Yes, it can be applied in the morning and the evening on the entire face.​

​Did the old Hydra Végétal Rich Cream also contain bisabolol?​

The former Hydra Végétal Rich Cream did not contain bisabolol. It contained chamomile water with soothing properties. ​

This product had not been developed and tested for sensitive skin.

Has this cream been tested on sensitive skin? ​

In 2026, the Rich Soothing Cream was tested on dry and sensitive skin.​