CONTACT US

You have a question which you cannot find in the FAQ section ?. Contact us directly ! You will find here the addresses of several services offered.

TO ALLOW US TO PROCESS YOUR REQUEST FASTER, PLEASE ADVISE US OF THE SUBJECT OF YOUR E-MAIL AND INDICATE YOUR COORDINATES (FIRST NAME, LAST NAME, ADDRESS, CUSTOMER NUMBER).

Send an E-MAIL

You would like get information about your current order, exchange a product or verify an invoice, in a timely fashion...? You wish to obtain additional advice on how to use a cream, a lotion, or our makeup products...? Get in touch with our Yves Rocher customer service department: email us at customerservices@mail.yvesrocher.ca,
specify the subject of your message and enter your contact details (name, address, customer number), we will process your request and respond quickly.

Send an email

In our stores

For more tips and tricks about our products and their use...

Find your nearest store Yves Rocher, where a professional Beauty Counselor will answer your questions and advise you on beauty products tailored to your needs.

Find your store

Call us

Ideal to get a quick answer to your question

You can reach us by phone at our toll-free number 1-888-909-0771, Monday to Friday from 9:00 am to 7:00 pm (ET) and Saturday from 9:00 am to 5:00 pm (ET).

1-888-909-0771

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At Yves Rocher, your opinion is important to us. Please share your thoughts and tell us about your shopping experience!

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Frequently asked questions