Hello, how can we help you?

To follow your order, you simply have to log in to your personnal account or directly on the dedicated website. To sign in, use your customer number and your access code (your registered phone number). Click then on "Continue". Your orders immediately appear on the screen and you can track the progress to know where your order is at the moment.

Note: You can track your order only once it has been shipped ; you will be informed by email when the parcel leaves our warehouse.<3p>

The conditions to be elligible to free shipping may change from one period to another. We invite you to check out all the on-going offers on the Special Offers page. Below the free delivery threshold, the shipping costs are $7.95 for each order. Prices may change without notice.

Your order is delivered within 3 to 4 business days in average. For more remote areas, up to 10 business days are necessary.

Note: Please note that the minimum order amount is $10.

Your customer number can be found:

• In your shipping notice email received when your order leaves our warehouse.
• On your order form received in a previous order.

It's a 9-digit number.

While you are browsing through the description on the online product card, you will find the complete list of ingredients composing the product. The ingredients from natural origin are indicated in green.